top of page

Privacy Policy

Effective Date: 1/15/2026

1. Overview

This Privacy Policy describes how Cloud LXR Properties LLC. (“we,” “us,” or “our”) collects, uses, and protects personal information obtained through our direct-booking website and during your stay at our lakefront rental property.

By using our website or booking directly with us, you agree to the terms of this Privacy Policy.

2. Information We Collect

a. Information You Provide

When you use our website or make a reservation, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Reservation details (dates, number of guests, special requests)

  • Communications you send to us

b. Payment Information

Payments are processed securely through a third-party payment processor. We do not store full credit card numbers or payment credentials on our servers.

c. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser and device type

  • Pages viewed and time spent on the site

  • Referring website

This data is collected through cookies or similar technologies to improve website performance and user experience.

3. How We Use Your Information

We use personal information to:

  • Process bookings and payments

  • Communicate about reservations, check-in instructions, and property information

  • Respond to inquiries or support requests

  • Maintain business records and comply with legal obligations

  • Improve our website and guest experience

4. Cookies and Analytics

Our website may use cookies or analytics tools to:

  • Remember user preferences

  • Understand website traffic and usage patterns

  • Improve site functionality

You may disable cookies through your browser settings, though some features of the site may not function properly.

5. Sharing of Information

We do not sell or rent personal information. We may share information only with:

  • Payment processors to complete transactions

  • Service providers (cleaning, maintenance, property support) as necessary to support your stay

  • Legal or regulatory authorities if required by law

All service providers are expected to safeguard your information.

6. Property Security and Monitoring

To protect guests and the property:

  • Exterior security cameras may be installed in publicly visible areas such as driveways or entrances.

  • There are no cameras or recording devices inside the home or in private areas.

Any monitoring complies with applicable laws and is disclosed prior to booking.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill reservations

  • Maintain accounting and tax records

  • Resolve disputes or enforce agreements

Information is securely deleted or anonymized when no longer required.

8. Your Privacy Rights

You may request to:

  • Access or correct your personal information

  • Ask how your information is used

  • Request deletion of your information where legally permitted

Requests can be made using the contact information below.

9. Third-Party Websites

Our website may contain links to third-party services (e.g., payment processors). We are not responsible for the privacy practices of those websites and encourage you to review their policies.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

Lakeside Lookout / Walter Cloud
Email: waltercloud@lynxlakeescape.com

bottom of page